News Releases

Comerica Expands Image Services for Businesses

DETROIT/Aug. 28, 2002-- Businesses looking for quick and easy access to check images need look no further than Comerica. The nation’s 17th largest banking company, an industry leader in image technology, today announced it now provides businesses with multiple ways to access check images: online through Comerica NetVision, Comerica’s multi-functional cash management system; through direct browser access with Comerica software, or on CD-ROM, a longtime Comerica offering. The announcement was made today by Daniel J. McCarty, senior vice president and officer-in-charge of Treasury Management Services for Comerica.

"Our investment in image technology is again paying dividends for business customers," McCarty said. "Through our image archive, which has the capability to store check images for up to seven years, we are able to quickly provide commercial clients with high quality gray-scale (JPEG) images of paid checks and deposited tickets. It has never been easier to find a check, and this simplicity can save businesses time and money."

Each authorized user can view paid check and deposit ticket images - up to 500 items per day. Images are available for up to 90 days. Key features of Comerica’s image services include multiple user access and controls, the ability to search check images by account number, check number, paid date or amount, and the options to view, print, and copy check images from desktops.

Soon, addition to paid items and credits, businesseswill be able toutilize Comerica’s online image services to view lockbox checks, remittance coupons, remittance correspondence and commercial invoices. In the near futre, Comerica willbe providing access to images of envelopes, miscellaneous correspondence and lockbox exceptions, as well.

Black and white images of lockbox checkswill beavailable online 90 minutes after presentment to any of Comerica’s processing sites in the United States -- Livonia, Michigan, Dallas or Houston, Texas, and either San Jose or Redondo Beach, California. Users will be able to view lockbox images for up to 90 days, and CD-ROMs will be available for longer-term retention. Additional features of lockbox images include dual sorting capabilities, the ability to search by invoice number, check number, dollar amount or other fields, and the options to view and print images from desktops.

According to Paul R. Obermeyer, senior vice president and officer-in-charge of Comerica’s Operations Services Group, the banking company’s check image archive is among the most well-developed in the industry. "Since its creation in 1997, the archive has built an active inventory of more than 2.4 billion images, providing customers and employees access to every deposit and check presented to any of our image capture sites over the last five years," he said. Expanding at a rate of approximately two million items per day, Comerica’s prime pass check archive provides customers with highly reliable access to critical information daily - enabling better business decision-making, reduced fraud, and improved customer service.

Comerica’s prime pass image capture system, provided by Unisys Corporation, is faster and more efficient than the more common multi-pass systems employed by other financial services providers with image capabilities. Secure Internet access to check images has been made possible with the assistance of Yojna, Inc., of Farmington Hills, Michigan. Comerica’s core archive infrastructure is provided by Computer Sciences Corporation (NYSE: CSC), of El Segundo, California.

Comerica Incorporated (NYSE: CMA) is a financial services company focused on business banking and asset gathering. Through its more than 500 customer-service locations, including branch, lending and investment offices, Comerica helps businesses and people be successful. Comerica is ideally positioned to deliver high quality financial services in Michigan, California and Texas, as well as in Florida, 19 other states, Canada and Mexico. Comerica has an investment services affiliate, Munder Capital Management, ranked among the topmoney managers worldwide. Comerica reported total assets of $51 billion at June 30, 2002.

Media Contact:
Wayne J. Mielke
(313) 222-4732
wayne_j_mielke@comerica.com