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This Comerica podcast highlights an exciting new development from Comerica Treasury Management Services: the release of a significant technology upgrade to its TM Connect Web® platform, which now provides one of the best cash management solutions in the market for businesses looking to initiate, receive, and manage online payments. Besides providing greater customization and better reporting, this new platform also addresses the top request from business banking customers -- single sign-on access to their online treasury management applications. The result is a new TM Connect Web, boasting improved functionality, yet in a simplified user experience, giving businesses efficient and powerful cash management at their fingertips.

Presenter

Bridgit Chayt

Bridgit Chayt is Executive Vice President and Director of Treasury Management Services for Comerica. She previously led Comerica’s national teams for product development and management, steering strategy for nearly 60 bank treasury product offerings. She also has managed the banks’ commercial card product line. Bridgit is a 12-year veteran of the banking company, having started at Comerica in 1998. She currently chairs Comerica’s Women’s Forum and is active in the community.

In this interview with Information Security Media Group, Dianne Shovely discusses:
- How communities and financial institutions are forging partnerships to fight ID theft;
- How Comerica is using its ID Theft Center to educate employees and protect customers; and
- Why every financial institution should have an ID theft hotline that's staffed with well-trained associates who can put victims' minds at ease.

Presenter

Dianne Shovely

Dianne Shovely is a vice president in the Fraud Services division of the Financial Intelligence Department of Comerica Bank. She serves as the bank's fraud training and awareness program director and is responsible for the development, coordination and implementation of a national corporate program that focuses on raising fraud awareness with Comerica colleagues, customers and the community. She also oversees the department's collections and recovery team as well as the bank's Critical Response Phone Center. She joined Comerica in 1979 and worked in the bank's Community Banking and Human Resources departments before joining its Audit Department in 1989. She served as manager of the bank's Texas Fraud Prevention and Investigative Services Group from 1995 to 1997, before transferring back to Michigan as manager of the Report Monitoring Group. She holds a bachelor's degree in business management from Western Michigan University and is Certified Fraud Examiner.


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